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FAQs

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FAQs

Please contact us for support or if you have any other question.

Which document scanners do you sell and support?

We sell and support both Fujitsu and Canon scanners.

Can I order supplies for old Canon microfilm reader printers?

Yes, we do sell all toner cartridges, ink cartridges and lamps for Canon micrographics equipment.

Can you scan documents and convert to searchable PDFs?

Yes, at our service bureau, we provide scanning and conversion services. We provide TIFF, PDF, Searchable PDF and editable format of scanned documents.

How do I receive my scanned files?

We can upload files, or give you access to upload your files. We also provide scanned images, database and retrieval software on a CD/DVD. Unlimited number of copies of the CD/DVD can be made without extra licensing charges.

Do I need to prepare documents before sending them for scanning?

No, we do prepare the documents before scanning although it adds to the cost per image.